Navigating the Dashboard
Your Client Cove dashboard is your home base. Everything you need is accessible from here — files, tickets, messages, and more. This guide will help you learn your way around.
Dashboard Overview
When you log in, you will see your personalized dashboard. It is designed to give you a quick snapshot of everything that matters:
- Activity Feed — Recent actions from your team
- Open Tickets — Tickets that need your attention
- Recent Files — The latest documents shared with you
- Unread Messages — Messages waiting for your reply
- Announcements — Important updates from your service provider
Sidebar Navigation
The left sidebar is your primary navigation tool. It contains links to all major sections:
| Section | What It Contains |
|---|---|
| Dashboard | Your home screen with activity overview |
| Tickets | Support requests and their status |
| Files | Document storage and file management |
| Messages | Secure conversations with your team |
| Announcements | Company-wide updates and notices |
| Settings | Account preferences and security options |
On mobile devices, the sidebar collapses into a hamburger menu accessible from the top-left corner.
Activity Feed
The activity feed shows a chronological list of recent events:
- New ticket responses
- Files uploaded or updated
- Messages received
- Status changes on your tickets
- System announcements
Each activity item includes a timestamp, the person involved, and a brief description. Click any item to jump directly to the relevant page.
Quick Actions
At the top of your dashboard, you will find quick action buttons for common tasks:
- New Ticket — Jump straight to creating a support request
- Upload File — Quickly add a document to your file storage
- New Message — Start a conversation with your team
These shortcuts save time when you need to take action fast.
Customizing Your View
You can personalize certain aspects of your dashboard:
- Widget order — Drag and drop dashboard widgets to rearrange them
- Collapsed sections — Click the header of any section to collapse or expand it
- Theme — Switch between light and dark mode from the top-right corner
- Density — Choose between comfortable and compact view in Settings
Your preferences are saved automatically and apply across all your devices.