The Client Workspace

The single-client view is the day-to-day workspace for everything that touches one client. Every project, ticket, contract, resource, and so on appears in a tab inside this one page — no jumping between sections.

Opening the Workspace

From the Clients page, click any client card (Grid view) or row (List view). You land at /client/<slug>/.

You can also navigate directly via:

  • Compose Message → recipient picker
  • Project workspace → "Company" link in the toolbar
  • Any "View Client" link in the portal

The Header

The workspace header shows:

Logo + Name

  • The client logo (if uploaded)
  • The client name as the page title — click to edit inline (admin/editor)
  • A status badge next to the name

Action menu

A three-dot menu top-right with admin actions:

  • Edit Client — opens the Settings tab in edit mode
  • Compose Message — open the compose-message modal for this client
  • Archive Client — archive (soft-delete) the client
  • Delete Client — permanent delete (admin only, requires confirmation)

Quick stats

Inline counters showing:

  • Contacts — how many users are assigned
  • Locations — physical sites (if Locations is enabled)
  • Projects — count of active projects
  • Tickets — count of open tickets
  • Last login — most recent contact login across all client users

The Tab System

The workspace shows a horizontal tab row. Each tab loads its content in-place — no page reload between tabs.

The tabs that appear depend on which features are enabled portal-wide. Features are toggled in Settings → Core Features.

TabAlways shownRequires
ContactsYes
LocationsNolocations feature on
AssetsNoassets feature on
ResourcesNoresources feature on
ProjectsNoprojects feature on
TicketsNotickets feature on
InvoicesNoinvoices feature on
ContractsNocontracts feature on
SettingsYes

If a feature is off portal-wide, its tab simply doesn't appear in the workspace.

Always-Visible Tabs

Contacts (default tab)

The user-management interface for this client — see the dedicated Contacts & Billing page.

The Contacts tab is the default landing tab when you open a client. It's a Vue.js app with two sub-tabs:

  • Client Users — the contacts assigned to this client
  • Account Managers — internal team members responsible for the client

Settings (gear icon)

The configuration tab for the client itself — see Managing & Permissions. Always at the far-right of the tab row, represented by a gear icon (no label).

Settings includes:

  • Basic Information (name, logo, description)
  • Billing Contact selection
  • Address Information (multiple addresses with billing flag)
  • Status and category management

Feature-Gated Tabs

These tabs appear only when their parent feature is enabled:

Locations

Lists physical sites for this client. Each location card shows:

  • Location name
  • Address summary
  • Tags / labels
  • Contact info if set

Click a location to drill into its full record.

Assets

Lists equipment, hardware, or any inventory tracked per-client. Card grid with type, status, and last-service date.

Resources

The client's resource library — both folders the client has access to and resources directly assigned to them. Same UI as the main Resources page but pre-filtered to this client.

Projects

A summary table of every project owned by this client:

  • Project number
  • Project name
  • Category
  • Status (with color badge)
  • Last modified
  • Active link to the project workspace

Tickets

A summary table of every ticket filed for this client:

  • Ticket reference
  • Subject
  • Status
  • Priority
  • Last updated
  • Active link to the ticket

Invoices

The client's invoice history (if invoices are enabled):

  • Invoice number
  • Date
  • Amount
  • Status (Paid / Sent / Overdue / Draft)
  • Download link to the invoice PDF

Contracts

The client's contract history. Includes one row per:

  • Contract directly assigned to this client (the_client field matches)
  • Contract submission where any signer is a user from this client

Pending contracts show a yellow badge in the tab label so you spot them quickly.

Tab Badges

Some tabs include count badges in their label:

TabBadge shows
ProjectsTotal count of projects for this client
TicketsTotal count of tickets
InvoicesTotal count of invoices
ContractsPending contract count (only when > 0, in yellow)

Badges update on tab content load — switch back to the workspace after creating a new project and the count refreshes.

Tab Persistence

The active tab persists in the URL via the hash (#tab_projects, #tab_tickets, etc.). This means:

  • Bookmark a specific tab to return directly to it
  • Share a URL with a colleague that lands them on the same tab you're on
  • Refresh the page and stay on the same tab

The default tab on first visit is always Contacts.

Quick Actions

Most tabs include action buttons specific to that view:

TabQuick actions
ContactsAdd Contact, Add Account Manager, Send Invites, Import
ProjectsCreate Project (jumps to the new-project modal pre-scoped to this client)
Tickets(no create — tickets are filed by client users via the portal)
ResourcesAdd Folder for Client, Upload Resource
ContractsSend from Template (pre-scoped to this client)
InvoicesCreate Invoice (if invoices feature includes draft creation)
SettingsSave Changes

These actions are pre-scoped to the current client, so you skip the client-picker step you'd see if you started from the global feature page.

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