Storage Limits & Quotas
Client Cove provides generous file storage for every account. Understanding your limits helps you manage your space effectively and avoid interruptions.
Understanding Storage Limits
Storage limits depend on your plan and portal configuration:
| Plan | Storage Limit | Max File Size |
|---|---|---|
| Starter | 5 GB | 25 MB per file |
| Professional | 50 GB | 100 MB per file |
| Enterprise | Unlimited | 500 MB per file |
Your service provider selects the plan, so your storage limit may vary. Check with your provider if you are unsure about your limit.
Checking Your Usage
To see how much storage you are using:
- Go to Settings in the left sidebar
- Click Storage or Usage
- View the storage meter showing used vs. available space
The storage breakdown shows:
- Total space used
- Space used by each folder
- Number of files
- Largest files in your account
Managing Storage Space
If you are approaching your storage limit, here are some options:
Delete Unnecessary Files
Review your files and remove anything you no longer need. Remember that deleted files go to the Trash for 30 days before permanent deletion.
Empty the Trash
Files in the Trash still count against your storage quota. To free up space immediately:
- Go to Files then Trash
- Click Empty Trash to permanently delete all trashed files
Archive Old Files
Download important files you no longer need in the portal and then delete them from Client Cove.
Request More Storage
Contact your service provider to discuss upgrading your storage plan.
What Happens When You Reach the Limit
When your storage is full:
- You cannot upload new files
- Existing files remain accessible (view, download, share)
- You can still delete files to free up space
- You will see a notification on your dashboard
Your service provider will also be notified so they can help resolve the situation.